Candidate Communication: here and there or no-where?

Keeping candidates in the loop. As part of the recruitment process one would think it’s a statement from Captain Obvious; yet why does it appear to be so difficult and why do candidates complain about recruiters not doing a good job of it?

It is no secret that candidates become frustrated when they do not receive frequent communication; let alone no communication! They send their resumes to recruiters and direct to organisations and don’t hear back. They fill out the forms they are asked to complete, receive that instant email that acknowledges their effort yet often don’t hear anything. It’s not just about the initial communication; it needs to be ongoing throughout the process. Let’s also not forget the benefit in communicating with candidates about other important points for example the format and content of their resume, providing information on what’s happening in the market and how they might best position themselves.

There is only one chance to make a good first impression. That’s the traditional advice given to job seekers. But recruiters and organisations should also pay attention to this excellent adage. Here’s why.

The job market has turned on its head. Gone are the days when recruiters or employers could pick and choose from seemingly unlimited job seekers desperate to get that job or work for “X” organisation. A buoyant market with high employment rates and a continuing skills shortage have seen candidates gain more control in the recruitment process. High-skilled candidates can be selective. It is common to have recruiters chasing potential candidates and for the candidates to be considering several roles. They have the luxury of choice as to who they want to deal with. The first impression the candidate has of the recruiter or organisation can play a major role in their decision to engage, or not to engage. Read More…

Posted under Jobs

This post was written by Tim on September 1, 2008

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